Our site offers several ways you can contact our company. They include social media, mobile, chat, and email. We offer several options so you’ll have various channels to pick from. That gives you more options whether you’re at home or your office or away from your PC/Mac. If one of your accounts is temporarily offline you’ll also have alternative ways to contact our company. This is another reason we offer multiple channels.
It’s a very simple process. Just complete our contact form and provide all the details related to your question, concern, or problem. This will provide our company with the info it needs to deal with the issue as quickly and effectively as possible. This is our goal because we want to provide you with the best experience possible.
You should expect our website to reply to you quickly. That includes within 24 hours by mail and 2-3 hours by phone. That’s because we know how important your time is and dealing with issues/problems as quickly as possible. You should certainly follow up if you don’t hear from us within this timeframe. However, in most cases, we can respond to queries within this time.
Why do we take this approach? The reason is its part of our goal to provide the best customer service possible. We realize that it’s critical to deal with the issues because it’s part of the process of providing top-notch customer service.
Make sure to contact us for any queries you have even if they’re very basic questions. That’s because we want to deal with such issues regardless of how serious they might seem.